Multimedia guides for cruiseships, airports and shopping centres

Smart audio guides: providing users with useful information

Give your visitors an exceptional experience and benefit from a complete, flexible and personalised multimedia guide with no download required. Intuitively designed, our multimedia guides provide instant access to detailed information about points of interest in a shopping centre, cruise ship or airport. Visitors can quickly find useful information, ask questions and get the right answers in real time, in the language of their choice.

Multilingual multimedia guides for shopping centres, cruise ships and airports

We know how important it is to offer visitors captivating and immersive experiences. Whether it’s a shopping centre, a cruise ship or an airport, our agency offers tailor-made solutions to enhance your visitors’ experience with high-quality informative and interactive elements.

An innovative approach to creating multimedia content that transforms traditional audio guides into unforgettable discovery experiences. With LenseUp, you can unleash the full potential of your institution and engage audiences with innovative solutions.

Multimedia guides with chatbots for cruise ships, shopping malls and airports

As an option, LenseUp offers chatbots that can be integrated into your multimedia guide: visitors can ask specific questions about facilities, opening hours, shops, activities ….. The answers are precise because they come from a document that we design and on which the chatbot is trained. Thanks to the latest LLM models, the chatbot has the answer to everything, with a fluency close to natural language. The chatbot is multilingual and can answer in over 30 languages.

Multimedia guides with chatbots for cruise ships, shopping malls and airports

Entertaining or informative augmented reality

Augmented reality is the use of technology to superimpose images, text or sound on what a person can already see. A smartphone or tablet is used to modify an existing reality. The user stands in front of a location and, using their smartphone, is shown a modified version of reality:

. Information about infrastructures, locations, etc.
. Artistic creation inserted into reality
. Gamification…

Guided tours with interactive floor plans

Make it easy for visitors to find their way around your facilities, locate a shop, and get accurate directions. The indoor navigation system guides visitors through even the most complex areas, providing access to digital maps on smartphones.

Offer customers the possibility of easily locating the products or services they need thanks to the use of interior maps!

Guided tours with interactive floor plans

A wide range of functionalities

. multimedia guide
. multilingual (up to 10 languages, but we can manage content in 30 languages)
. images / image carousels
. 360º panoramic images
. videos
. lists of interest
. augmented reality (optional)
. events section
. visitor comments
. newsletter subscription
. possibility of web app (pwa) (optional)
. interactive maps with points of interest (optional)
. chatbot (optional)
. qr codes
. always up to date, easy update
. scalable
. accessible via any smartphone without downloading (direct URL or QR code)
. offline mode
. quizz
. analytics

Talent and creativity

. content creation: text, audio, video, augmented reality
. partnerships with voice-over actors, musicians, audiovisual artists, graphic designers, etc.

Technologies

. LLMs (large language models such as ChatGpt)
. augmented reality WebAr
. cms

By developing innovative products, LenseUp helps cruise lines, airports, shopping centres… by providing useful tools to guide visitors. Contact us to learn more.

Multimedia guides for cruiseships, airports and shopping centres

Smart audio guides: providing users with useful information

Multilingual multimedia guides for shopping centres, cruise ships and airports

Multimedia guides with chatbots for cruise ships, shopping malls and airports

Multimedia guides with chatbots for cruise ships, shopping malls and airports

Entertaining or informative augmented reality

Guided tours with interactive floor plans

Guided tours with interactive floor plans

A wide range of functionalities

Talent and creativity

Technologies

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Video and Audio solutions